Shipping policy
At Levaro, we are committed to getting your order to you as quickly and safely as possible. Below you will find everything you need to know about our shipping process.
Order Processing All orders are processed and dispatched within 24 hours of purchase (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation email with your tracking details.
Please ensure your shipping address is correct at the time of purchase. Levaro is not responsible for delays or failed deliveries due to incorrect address information.
Delivery Timeframe
| Region | Estimated Delivery |
|---|---|
| Australia (Standard) | 3 Business Days |
| Remote Areas | 3-5 Business Days |
Delivery timeframes begin from the date of dispatch, not the date of purchase.
Shipping Rates Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order has been dispatched, you will receive an email containing your tracking number. You can use this to monitor your delivery in real time.
If you have not received your tracking information within 24 hours of placing your order, please contact us at levarooau@gmail.com
Delays & Disruptions While we always strive to meet our delivery estimates, external factors such as carrier delays, weather conditions, or peak holiday periods may occasionally impact delivery times. In such cases, we appreciate your patience and understanding.
Lost or Stolen Packages If your tracking shows your order as delivered but you have not received it, please:
- Check with neighbours or household members
- Check your safe location or mailbox
- Contact your local delivery carrier
If the issue remains unresolved, please contact us at levarooau@gmail.com and we will do our best to assist you.
Damaged in Transit If your order arrives damaged, please contact us immediately at levarooau@gmail.com with your order number and clear photos of the damage. We will arrange a replacement or refund as quickly as possible.
Contact Us 📧 levarooau@gmail.com 🌐 Levaro Have a question about your order? We're always here to help.